In every business relationship, you want to know who you’re working with, so let us introduce you to our business and our people.
About Canary Dwarf
Canary Dwarf is a small team of web, media and IT professionals, dedicated to providing you with a complete end-to-end service.
You’ve told us you don’t want to source a handful of specialists, then hope they can all work together. You’re looking for a go-to company to provide everything in the digital niche, and that’s what we do — websites, marketing and media, but with the added bonus that we know how digital fits into the real world.
Our background is in offline media, and diversifying into digital was a natural progression that started years ago.
Having decades of media experience between us, both online and offline, means we can see the big picture for your business, by understanding the best balance for your real and virtual business models.
We are a small business that has established a reputation for honest, practical advice that works for our customers. Just read our testimonials.
Awards and recognition
Way back in 2009, when most people thought a tweet was just a noise that birds make, Canary Dwarf won the Golden Twits award for use of social media. We proudly beat off competition from 40 shortlisted entries including Channel 4. If you think that was a long time ago, we were already in our third year of using Twitter. Early adopters are us!
Customer service is very important to us. We’re also one of the first businesses in Moray to be WorldHost accredited, having completed training for this world-class standard. So you can expect to be cared for from beginning to end.
Today, we are recognised as one of the leading providers of digital media services in Moray. The business is owned by Marc and Susan Hindley, and they provide marketing, content and PR services from their high street office in Forres, Moray.
About our people
These are the hamsters that keep the wheel at Canary Dwarf turning.
Marc started Canary Dwarf as a web services agency in 2005 after a long career in online and offline media.
With two decades behind him as a journalist, he believes that the internet has given businesses large and small the power to publish and they should embrace the reality that content is still king.
Marc has extensive experience as a photographer, writer, software trainer, web developer and designer both as an employee and as a business owner.
He is 50, and can eat a whole meal without taking a picture of it.
Marc is a member of the
- Public Relations Consultants Association
- British Association of Journalists
- Federation of Small Businesses,
He also holds the following:
- Hubspot Inbound Marketing Certificate
- Worldhost Customer Service Certificate
Susan is not only Marc’s wife, but his right hand man (or should that be woman?).
She manages the office, the diaries, and the paperwork, and has built a genuine following on Twitter for her tips and insights.
She doesn’t like spiders, which is a bit strange for someone who works on the web.
Craig joined us as a regular freelancer early in 2013 and is a seasoned web developer having worked with other agencies in Moray and the Highlands.
He learnt his first few lines of code in 2000 so he could build a website about the game, Championship Manager 3. Today, he’s building websites for SMEs from simple content management systems to complex ecommerce.
He is a WordPress wizard and knows his onions. Craig is 28, lives in Auldearn with his family, and has an ‘unhealthy’ interest in classic cars and all things mechanical.
Claire is our wordsmith, and works with our clients on their PR and copywriting.
She’s a multi-award-winning writer and worked for local newspaper publisher Scottish Provincial Press for 10 years, latterly as a chief reporter for the Highland News in Inverness.
She’s equally happy writing for the local press or national newspapers and magazines and has a bulging book of contacts (yes, the paper kind).
Claire lives in Moray with her partner Ewan and two children, has a passion for all things French, including Citroen 2CVs. She detests cucumber.
Andrew is our technical nut. We give him dead computers and brings them back alive.
We don’t ask him how because nobody understands the answers. He joined us earlier this year after we became inundated with requests for computer repairs and support.
If your IT is driving you round the bend, Andrew will be able to help you here in the shop, or at your home or office.
Andrew is 29, lives in Forres, buys broken things off Ebay, fixes them and then sells them… on Ebay, probably back to the same people. That’s smart.
Russell joined us in 2012 and is one for the hardest working members of the team.
He’s never missed a day and often the one we turn to for inspiration. He makes great tea and coffee and is loved by customers and staff.
In his spare time he likes to cool down and relax, and always jumps straight into action when the staff arrive at the office.
We still haven’t managed to convert him to WordPress though – the plugins aren’t compatible!