WordPress Care

Keep your WordPress website up-to-date and secure with our care packages, or get those niggling fixes done by Canary Dwarf.

We’ll perform a single task for a single fixed fee, or you can subscribe to our Continuous Care or Unlimited Care package for total peace of mind.

Typical fixes

  • Website errors
  • Plugin updates
  • Plugin installation and configuration
  • Style changes
  • Improve security
  • Remove malware

Care and maintenance

  • Twice daily backups
  • Malware scanning
  • Web application Firewall
  • Security checks
  • Hosting and SSL
  • Core, framework, theme and plugin updates

Think of this as your insurance against attack and mishap, and also to keep your website fast and efficient, because our care packages also include proactive audit and monitoring features. For example. Google will send you notifications if they detect defects in your mobile site. We’ll fix these for you as part of your care package.

WordPress and its plugins are constantly being updated, but if your website is out of date, it becomes open to hacks and performance issues. We’ll update your WP core, plugins and themes so you don’t have to worry about things going out of date.

It’s like having a guardian angel for your website. Just choose the right service.

You can start and stop whenever you like.

Single task
Get your WordPress problem fixed or new feature added
£49
  • Fixes/tasks: One
Continuous care
Essential maintenance for businesses which rarely make alterations to their website
£40/month
  • Fixes/tasks: One
  • Ticketed support
  • Site security audit and optimisation
  • Constantly monitored
  • Downtime alerts
  • WP core, theme and plugin updates
  • Web hosting and SSL (optional)
  • Malware scanning
  • Malware cleanup service
  • Twice daily backups
  • Cancel anytime
Unlimited
Ideal for business customers who rely on their website for day-to-day business operations
£79/month
  • Fixes/tasks: Unlimited
  • Ticketed support
  • Site security audit and optimisation
  • Constantly monitored
  • Downtime alerts
  • WP core, theme and plugin updates
  • Web hosting and SSL (optional)
  • Malware scanning
  • Malware cleanup service
  • Twice daily backups
  • Cancel anytime

*Updates include WordPress core, plugins, framework and themes where these are accessible to us. Tasks are undertaken on a ‘fair deal’ basis and, if deemed to be unreasonably long, will be notified to you with a quotation. Most tasks can be completed within 30 minutes. Support tasks are described as those which fix or change an existing issue.

Frequently asked questions

Why does WordPress need maintaining?

WordPress, plugins, framework and theme vendors all issue updates for their software to add features and fix bugs. Your website is more vulnerable to malware and hackers if it is out of date. Updates also add improved functionality and new features.

What happens if I don’t have a care package?

You can perform these updates yourself by logging into your WordPress website and clicking ‘Updates’. Updates are performed online and although these are easy, there is potential disruption if it goes wrong. However, with a maintenance package, we will fix any incompatibilities that unfold free of charge, and it also means we can delay some updates if we learn of known issues with plugins.

Doesn’t WordPress update itself automatically?

Between major updates, WordPress is updated automatically to maximise its defence against malicious attack. However, plugins, themes and frameworks aren’t and updates to these are typically to plug vulnerabilities and so, you are not advised to leave them out of date any longer than necessary.

What isn’t included?

The care packages are for updates, tech support, backups and security scans. It doesn’t include work associated with marketing and performance, such as search engine optimisation or analytics. These can be ordered separately.

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