WordPress care and maintenance

WordPress care and maintenance

Your WordPress site needs to be looked after and cared for. It is made up of an ever-evolving codebase and while everything possible i domne to make it continue to function, it’s important that you don’t ‘set it it and forget it’.

We provide constant care and maintenance for hundreds of WordPress websites and the amount of care depends on many factors.

Sometimes you also need to add or change things and while the technology exists to allow you to do this yourself, we give you alternative option of having it done for you so you can get on with your business.

We provide two basic care and maintenance packages outlined below.

Plans & Pricing

Annually Monthly

Not available monthly



Managed WordPress hosting

Ticketed WordPress support

Email hosting

WP core updates

Plugin and theme updates

Server backup

Free SSL certificate

SMTP email routing


£25/month (paid annually)


Everything in Hosting

Vulnerability audits

Daily off-site backups

Enhanced security

Malware scanning

Speed optimisation


Advanced email routing


£66/month (paid annually)


Everything in Care

Unlimited fixes

UnlImited updates

Pro-active advice


£133/month (paid annually)

Maintenance +

Everything in Maintenance

Web Access Firewall

Service Level Agreement

Unlimited tasks

Typical fixes include

  • Website errors
  • Plugin updates
  • Plugin installation and configuration
  • Style changes
  • Improve security
  • Remove malware

Care and maintenance

  • Extra security
  • Protection against accident and attack
  • Malware scanning
  • Security checks
  • Hosting and SSL
  • Core, framework, theme and plugin updates
  • Premium plugin pack

If you just need one thing fixing right now…

If you have an immediate problem that you need fixing now, you can access our skilled WordPress helpdesk immediately for a one-off fee. You can choose to have this as a singe standalone service for £50, or if you sign up for our Total Care package, your cover starts immediately.

Think of our care and maintenance subscriptions as your insurance against attack and mishap, and also to keep your website fast and efficient, because our care packages also include proactive audit and monitoring features. For example. Google will send you notifications if they detect defects in your mobile site. We’ll fix these for you as part of your care package.

WordPress and its plugins are constantly being updated, but if your website is out of date, it becomes open to hacks and performance issues. We’ll update your WP core, plugins and themes so you don’t have to worry about things going out of date.

It’s like having a guardian angel for your website. Just choose the right service.

You can start and stop whenever you like.

Single fix or maintenance task

Get your WordPress problem fixed or new feature added

  • Single fix/task, such as:
  • Malware cleanup
  • ‘White screen of death’
  • Critical errors
  • Version updates
  • Version rollback
  • Add plugins
  • Add pages
  • Add products
  • Add forms
  • Speed up website


Maintenance only
(plus one fix)

Essential maintenance for businesses which rarely make alterations to their website

  • Fixes/tasks: One
  • Ticketed support
  • Site security audit and optimisation
  • Constantly monitored
  • Downtime alerts
  • WP core, theme and plugin updates
  • Web hosting and SSL (optional)
  • Malware scanning
  • Malware cleanup service
  • Twice daily backups
  • Cancel anytime
  • Free cloud hosting

£39 a month

Maintenance and unlimited support

Ideal for business customers who rely on their website for day-to-day business operations

  • Fixes/tasks: Unlimited
  • Ticketed support
  • Site security audit and optimisation
  • Constantly monitored
  • Downtime alerts
  • WP core, theme and plugin updates
  • Web hosting and SSL (optional)
  • Malware scanning
  • Malware cleanup service
  • Twice daily backups
  • Cancel anytime
  • Free cloud hosting

£79 a month

*Updates include WordPress core, plugins, framework and themes where these are accessible to us. Tasks are undertaken on a ‘fair deal’ basis and, if deemed to be unreasonably long, will be notified to you with a quotation. Most tasks can be completed within 30 minutes. Support tasks are described as those which fix or change an existing issue.

Frequently asked questions

Why does WordPress need maintaining?

WordPress, plugins, framework and theme vendors all issue updates for their software to add features and fix bugs. Your website is more vulnerable to malware and hackers if it is out of date. Updates also add improved functionality and new features.

What happens if I don’t have a care package?

You can perform these updates yourself by logging into your WordPress website and clicking ‘Updates’. Updates are performed online and although these are easy, there is potential disruption if it goes wrong. However, with a maintenance package, we will fix any incompatibilities that unfold free of charge, and it also means we can delay some updates if we learn of known issues with plugins.

Doesn’t WordPress update itself automatically?

Between major updates, WordPress is updated automatically to maximise its defence against malicious attack. However, plugins, themes and frameworks aren’t and updates to these are typically to plug vulnerabilities and so, you are not advised to leave them out of date any longer than necessary.

What isn’t included?

The care packages are for updates, tech support, backups and security scans. It doesn’t include work associated with marketing and performance, such as search engine optimisation or analytics. These can be ordered separately.

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